Covid-19 Policy

Great Lakes Wine & Spirits has taken the following action steps to ensure the safety of our employees and customers during the COVID-19 pandemic in accordance with OSHA and CDC recommendations:

Implement Basic Infection Prevention Measures
  • Emphasizing basic infection prevention measures. Implement good hygiene and infection control including frequent and thorough hand- washing, encourage employees to stay home if sick, and respiratory etiquette, including covering coughs and sneezes with tissue or sleeve
  • Employees to clean and disinfect frequently touched objects and surfaces (phones, computers, keyboards, desks, etc.).
  • Hands-free doors, trash cans, hand sanitization stations
  • Sanitize office, warehouse, and delivery vehicles between each shift
  • New café procedures including pre-packaged food, only handled by SERV Safe Provider.
  • Social Distancing and Hygiene Safety signs displayed in all facilities
Implement Workplace Controls
  • Any employee exhibiting symptoms must leave the facility immediately
  • Utilizing Telemedicine service for all employees
  • Sanitization kits in each delivery vehicle
  • Restructured and painted/marked zones in warehouse to (visually) ensure social distancing in warehouse workspaces
  • No out-state/country visitors allowed in building(s)
  • Flexible work schedules, staggered start times, work remotely if/when possible
  • Providing workers with up-to-date information on COVID-19 risk factors and protective behaviors
  • Daily discussions with union stewards and union leadership to address any issues ideas or best practices

For Michigan Coronavirus/COVID-19 information and updates go to https://www.michigan.gov/Coronavirus

We're Local Everywhere! 313.453.2200 MLCC

Operations

With approximately 10,000 customers, 6.000 unique wine items and 3,000 spirits items (not to mention hundreds of beers), servicing all of our customers correctly is a Herculean task. But we do it. Our dedicated crews of shuttle drivers, delivery people, warehouse pickers, and those in all the ancillary roles, strive to fulfill your needs with high standards. And the hardworking individuals that serve in these various roles live all over the state—they might be your neighbors… we’re local everywhere.

A fact you may not realize: if you drive 10 hours south of Detroit, you can be in Georgia; if you drive 10 hours north, you can still be in Michigan! Because of the scope of our great state, our operations run 24 hours a day; most of our orders and those ‘split’ cases ordered by our customers are all pulled by our overnight crews. We have several cross-docking warehouses throughout the state, in addition to our two main warehouses in the Detroit area, assuring your time window is met… even if you are in Ishpeming.

Though we are proud of our service, we are constantly striving to improve. We always welcome constructive feedback and suggestions, so feel free to contact us if you have any thoughts that might help us serve you better.

Highland Park DepotOur Depots

  • Detroit
  • Gaylord
  • Grand Rapids
  • Kalamazoo
  • Marquette
  • Saginaw
  • Traverse City

The right wine, to the right customer, at the right time!

 

Testimonials

“Great Lakes Wine & Spirits is one of our major suppliers of wine and spirits. We have the pleasure of working with the same sales managers we’ve been working with for over 30 years. The knowledge, selection, and service combined with our long-term relationship provides meaningful value to our business.”

Kameel Chamelly
CEO, Martha’s Vineyard Gourmet and Nantucket Baking Company

“Great Lakes Wine & Spirits and Plum Market have shared a symbiotic relationship for years. We rely on GLW&S to be our key supplier, and their range of products is unequalled. The leadership is outstanding and committed, and their level of service and attention to detail are excellent.”

Marc Jonna
Co-Founder, Plum Market

“An incredible portfolio that speaks for itself. But what really sets Great Lakes Wine & Spirits apart from other distributors is their customer service! The whole organization from top to bottom sets the standard on how it should be done.”

Patrick Pardington
Oakland Hills Country Club
Read All Testimonials

Keep Up With Us

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The Chianti Classico Version Without going too far down a rabbit hole, in the 50’s and 60’s U.S. auto manufacturers practiced something called ‘planned obsolescence’ where they purposely built cars that were not too durable, thereby causing consumers to replace their cars/parts more quickly than could have been accomplished. As…

The Chianti Classico Version Without going too far down a rabbit hole, in the 50’s and 60’s U.S. auto manufacturers practiced something called ‘planned obsolescence’ where they purposely built cars that were not too durable, thereby causing consumers to replace their cars/parts more quickly than could have been accomplished. As lovers of capitalism, we sort of applaud the audacity. However, when Japan started shipping in better built cars—for less money—the jig was up, and the quality of U.S. built autos soared. Pertaining to wine, happily many, many in the trade these days pride themselves in having extensive technical and especially geographic knowledge about wine; any sales professional should know as much as possible about the products they sell, and wine is now no different. However,…

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